Example product
Delivery in 5–9 business days
Shipping & Delivery
Shipping & Delivery
At Nailevate, we make sure your order gets to you smoothly and on time.
- Order Prep: 1-3 business days to get your order packed and shipped.
- Delivery: Once shipped, you’ll receive your order within 5-9 business days.
- Free Shipping: Automatically applied to all orders over $45 USD.
Every order is securely packaged to arrive in perfect condition—ready for you to elevate your nail game.
Returns & Refunds
Returns & Refunds
We love our products, and we’re confident you will too!
That's why we offer a 30-day, hassle-free return policy.
If you're not completely satisfied with your new nails, just email us at service@nailevate.com.
If you wish to return your purchase, please send items back in the condition they arrived—we'll take care of the rest.
Your satisfaction is our priority!
Frequently Asked Questions
Need a Quick Answer?
How long do Polygel nails last?
How long do Polygel nails last?
When done right, Polygel nails can keep their perfect finish for up to three weeks without chipping or lifting. Their durability depends on your nail prep and daily activities but expect them to be tougher and more flexible than traditional gels or acrylics.
Can I use regular nail polish over Polygel nails?
Can I use regular nail polish over Polygel nails?
Sure thing! After your Polygel nails are set and shaped, go ahead and layer on your favorite nail polish. Just don't forget a base coat for grip and a top coat to seal the deal for extended wear.
Are Polygel nails easy to remove?
Are Polygel nails easy to remove?
Polygel nails can be soaked off with acetone by filing the top layer and then soaking. For a quicker and easier option, use our Magic Remover: apply, wait a few minutes, and gently push off the Polygel.
Can I use Polygel on my toenails?
Can I use Polygel on my toenails?
Certainly! Polygel is versatile and can be applied to toenails for a durable and long-lasting pedicure. Just follow the same application steps as you would for your fingernails.
How do I prevent air bubbles in my Polygel nails?
How do I prevent air bubbles in my Polygel nails?
To avoid air bubbles in your Polygel nails, use enough slip solution to smoothly apply the Polygel onto your nail or form. Be gentle—too much pressure can trap air. Smoothly blend the Polygel to release any air pockets.
What do I do if my Polygel nails lift or chip?
What do I do if my Polygel nails lift or chip?
If you notice a chip or lift, it's an easy fix. Lightly file the problem area and apply a thin overlay of Polygel. Cure it under the UV light, and it’s as good as new.
Do I need a UV lamp to cure Polygel nails?
Do I need a UV lamp to cure Polygel nails?
Yes, to cure Polygel nails properly, you’ll need to use a UV lamp. Our lamp is set with two timing options—either 60 or 120 seconds, giving you flexibility and ensuring a perfect cure every time.
How do you ensure eco-friendly shipping for my orders?
How do you ensure eco-friendly shipping for my orders?
Every order you place is shipped carbon-neutral, helping contribute to a healthier planet. We balance out the carbon emissions by investing in innovative carbon removal projects. Shop with us and join the movement towards a greener tomorrow!
What if I'm not satisfied with my Nailevate product?
What if I'm not satisfied with my Nailevate product?
If your Nailevate product doesn't make the cut, you're covered. Return it within 30 days for a full refund—just cover the shipping back to us and ensure the products are in their original condition. Need more info? Drop us a line at service@nailevate.com, and we'll guide you through the process.
Customer Support is available 24/7
Average answer time: 24h
